The $20 "discount" from the certificate will either return to your account as points (standard) or be lost (promotional). Troubleshooting Missing Points
If you used a certificate earned from your My Best Buy Credit Card points, those points are typically credited back to your My Best Buy account .
If you used a certificate as a partial payment (e.g., a $20 certificate on an $80 item):
You will receive a refund for the actual dollar amount paid (the $60) to your original payment method.
Points usually reappear within 3–6 business days . Some users report it can take up to 48 hours for the system to repopulate them. Promotional Certificates:
If your points don't show up after a week, users and experts recommend the following: My Best Buy Memberships™ FAQs
Returning an item purchased with a generally results in the certificate value being refunded as points back to your account. However, the exact outcome depends on whether the certificate was earned through points or was a one-time "promotional" offer. Types of Certificates & Refund Outcomes Standard Reward Certificates (Earned via Points):
© Softer Volumes
The $20 "discount" from the certificate will either return to your account as points (standard) or be lost (promotional). Troubleshooting Missing Points
If you used a certificate earned from your My Best Buy Credit Card points, those points are typically credited back to your My Best Buy account . return best buy reward certificate
If you used a certificate as a partial payment (e.g., a $20 certificate on an $80 item): The $20 "discount" from the certificate will either
You will receive a refund for the actual dollar amount paid (the $60) to your original payment method. Points usually reappear within 3–6 business days
Points usually reappear within 3–6 business days . Some users report it can take up to 48 hours for the system to repopulate them. Promotional Certificates:
If your points don't show up after a week, users and experts recommend the following: My Best Buy Memberships™ FAQs
Returning an item purchased with a generally results in the certificate value being refunded as points back to your account. However, the exact outcome depends on whether the certificate was earned through points or was a one-time "promotional" offer. Types of Certificates & Refund Outcomes Standard Reward Certificates (Earned via Points):