In the pilot episode of , titled " Pilot " (Season 1, Episode 1), the audience is introduced to Cassie Bedford, a bartender in Seattle who possesses the rare and often traumatic gift of communicating with the dead. The Premise
: Tom Hackett and his husband, Brian Currie, raised Cassie as a foster child and are among the few who know about her abilities.
: Cassie's foster father, Detective Tom Hackett, and his skeptical new partner, former FBI agent Damien Asante, investigate the murder of a young woman named Shannon Bell, whose eyes were missing.
: Cassie provides crucial clues through her visions, including a "Peter Rabbit" figurine and a hazmat suit, which lead the detectives to realize the killer is an copycat of a deceased murderer, Ed Roven.
: The episode also introduces the malevolent spirit of Ed Roven himself, a serial killer whose evil continues to transcend time and haunt Cassie. Character Dynamics
: Initially a skeptic, Damien becomes a believer in Cassie's gift after her visions accurately assist in solving the Shannon Bell case.
: The investigation reveals the murderer is a man who, as a child, was locked in a freezer by Roven. The detectives eventually track him down and make an arrest.