This is the highest-rated category. Employees frequently cite the pension, comprehensive healthcare, and opportunities for overtime as primary reasons to work for the agency.

This is typically the lowest-rated area. Workers report issues with outdated leadership structures, micromanagement, and a focus on discipline rather than fixing operational issues. Career Paths & Salaries

Reviews are mixed. While some positions offer schedule flexibility, new employees—particularly conductors and bus operators—often start with unpredictable night or weekend shifts and lack holiday time off.

The MTA employs a wide range of professionals beyond transit operators, including engineers, accountants, and policy experts. Average Estimated Pay Key Highlight ~$29.34/hr to $41.35/hr High overtime availability; great for public interaction. Conductor ~3.7/5 Star Rating Praised for stability but stressful training periods. Transit Worker $109.6K (Median) Broad category including various maintenance and ops roles. Employee Perspectives