Forever 21 Buy Online Return In Store Direct

Returned items must be unwashed, unworn, and undamaged with all original tags attached.

Enter your order number and email address in the portal. forever 21 buy online return in store

Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order. Returned items must be unwashed, unworn, and undamaged

Items must be sent back within 30 days of receipt to qualify for a refund. If you need a different size or color,

Note that all returns, gift cards, or store credits issued before May 1, 2025 , are no longer accepted due to a change in company ownership.

Refunds are issued to the original payment method and typically take 2–3 weeks to process after the warehouse receives the items. Important Limitations

Follow the prompts to select the items you wish to return. Step 3: Generate and print a prepaid return shipping label.