"Z'Ha'Dum" is often cited by fans on sites like TV Tropes and The Lurker's Guide to Babylon 5 as a masterclass in serialized storytelling, effectively raising the stakes and forever changing the course of the Great War.
Upon arriving, Sheridan discovers that Anna has been "reprogrammed" by the Shadows to serve as their emissary. The Shadows attempt to persuade Sheridan to join their cause, arguing that their philosophy of promoting evolution through conflict and chaos is necessary for the galaxy's long-term survival. Episode 22: Z'Ha'Dum
: While the Shadows' capital is devastated, the cost to the Babylon 5 crew is immense, setting a dark and uncertain tone for the beginning of season four. "Z'Ha'Dum" is often cited by fans on sites