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: If this setting is on, your phone only keeps a low-res thumbnail. When you try to download the file, your phone must first pull the full-resolution version from the cloud. How to Successfully Download Your Videos

Whether you are looking for that specific clip or just trying to figure out why your own .MOV files aren't cooperating, here is everything you need to know about downloading and managing iPhone video files. Why is everyone looking for "IMG_6209.MOV"? Download IMG 6209 MOV

: On your iPhone, go to Settings > Photos . Scroll to the bottom and change "Transfer to Mac or PC" from Automatic to Keep Originals . This prevents the phone from trying to convert the file during the transfer, which often causes crashes. : If this setting is on, your phone

: This is a notorious error that occurs when Windows tries to convert the video on the fly during a USB transfer. Why is everyone looking for "IMG_6209

If you’re having trouble downloading or playing a file like "IMG_6209.MOV" on a non-Apple device, you are likely hitting one of these three walls:

If you need to get your footage off your phone and onto a PC or Mac, try these proven methods: