Does Zales Buy Used Jewelry May 2026

They do not pay for diamonds or gemstones. In fact, you are required to remove all stones before sending your items in; Zales will not compensate you for them or return them if they are still set in the metal.

You request a "Gold Exchange Packet" online, ship your items via a prepaid and insured UPS envelope, and receive a check once they assess the metal's weight and purity. 2. The Diamond Trade-In Program (For Upgrades)

They accept gold (10K, 14K, 18K, 22K, and 24K) and all platinum items, even if they are broken or damaged. does zales buy used jewelry

If you have a jewelry box full of pieces you no longer wear, you might be wondering if a major retailer like Zales will take them off your hands for cash. The short answer is that focus on certain materials or trade-ins rather than a standard "buy-back" for all types of jewelry.

If you have a diamond ring or high-value designer piece that doesn't fit the Zales Gold Exchange (because they won't pay for the stones), you might get a better deal elsewhere: They do not pay for diamonds or gemstones

You may notice a section on the Zales website . While Zales sells these refurbished items at a discount, they generally do not buy these pieces directly from customers in-store for cash. Most of their pre-owned inventory comes from their trade-in programs or corporate liquidations. Where Else Can You Sell?

Does Zales Buy Used Jewelry? Your Guide to Selling and Trading In The short answer is that focus on certain

Zales offers a dedicated online program called the that allows you to sell unwanted gold and platinum jewelry directly to them.