Is that a legit credit card company calling, or just another scam?
: Many consumers receive automated "robocalls" from entities identifying only as "Card Member Services" or "Card Services". cardmemberservices.com
: Cardholders often see "CARDMEMBER SERV WEB PYMT" or "CARDMEMBER SERV ELECT PYMT" on their bank statements after making a payment. Distinguishing the Service from Scams Is that a legit credit card company calling,
: Legitimate issuers like Elan or Discover will never call to ask for your full credit card number, CVV, or expiration date to "lower your interest rate". Distinguishing the Service from Scams : Legitimate issuers
: Scammers often spoof caller IDs to make it appear as though a legitimate bank is calling. Safety Best Practices
: Elan partners with various institutions—such as Fidelity, Kroger, and local credit unions—to manage their credit card portfolios, including underwriting and customer service.