"Hi [Salesperson Name], I’m in the market for a [Model] and was curious if you have any retired service loaners or demonstrators coming up for sale soon. I’m looking for the 'used price' on a nearly new vehicle. Let me know if there's anything available I could come see."
A common dispute with loaners is when the warranty actually began—whether at the original in-service date or your purchase date.
Below are text templates for different stages of purchasing a retired service loaner.
It is critical to verify the vehicle's condition since multiple service customers have driven it.
Loaners typically come with a "courtesy discount" off the original MSRP that increases based on mileage and time in service.
When buying a dealer loaner car, using text messages can be a powerful negotiation tool. Texting allows you to bridge the knowledge gap between yourself and experienced salespeople by giving you time to research their claims and consult others before responding.
