Item — Buyer Won't Return

: If a buyer opens a "Item Not as Described" (INAD) case but refuses to use the provided return label, you can ask eBay to step in after 3 business days.

: Start with a professional tone, avoiding defensiveness. buyer won't return item

“Seller for 20+ years here—don't accept this till the fat lady sings, so to speak. I've had negative feedback removed after a call to eBay rather than using mail or the auto system.” Reddit · r/eBaySellers · 2 months ago : If a buyer opens a "Item Not

Automated "refund without return" exists but is rare for high-value items. buyer won't return item