"I think it's worth it to just go in person. I had a return almost denied because of a tiny scratch I hadn't noticed, but the manager cleared it since I had all the original packaging."
Bring back the original box and all accessories (charger, cables, SIM tool). If major components are missing, the return might be refused or the value deducted. 4. How to Return best buy phone return
You must perform a factory reset and remove your cloud accounts (like Find My iPhone or Google FRP). If the phone is locked to your ID, they cannot accept the return. "I think it's worth it to just go in person
Unless you live in a state where it's prohibited by law (like Mississippi or Ohio), expect to pay a for any opened phone. This fee is deducted from your refund. If the phone is still factory-sealed, you can usually avoid this charge. 3. Preparation Checklist Unless you live in a state where it's